Working With Difficult People, Second Revised Edition

Discover how to effectively navigate the complexities of workplace relationships with 'Working With Difficult People, Second Revised Edition'. This essential guide offers actionable strategies for dealing with challenging personalities you encounter daily—whether they are tyrants, bullies, or conniving coworkers. Updated to address contemporary issues such as technology, generational differences, and communication barriers, this book provides in-depth insights into ten distinct types of difficult individuals. With practical examples and phrase suggestions, you'll learn how to diffuse tensions and foster a collaborative environment. Whether you’re in an office, remote work environment or handling virtual teams, this book is an invaluable resource in mastering conflict resolution and improving interpersonal dynamics. Enhance your professional toolkit and navigate workplace challenges with confidence, ensuring that your productivity isn’t hindered by difficult personalities. Join the countless readers who have transformed their workdays by purchasing 'Working With Difficult People, Second Revised Edition'. Buy now from Smartfox NZ and take advantage of our FREE shipping offer! Note: Combined shipping for other products is not available for this item, and please allow up to 10 days for shipment.
Condition: BRAND NEW
ISBN: 9780143111870
Format: Trade paperback (UK)
Year: 2017
Publisher: Penguin Group USA
Pages: 352


Description:
Everyone's work day is filled with them-people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation.

Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers. The book then presents helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.

This product has FREE shipping however combined shipping for other products is not available with this item. Please allow up to 10 days for shipping.