Important Scam Warning – Unauthorised Websites Impersonating Smartfox
We have been made aware of unauthorised websites impersonating Smartfox and displaying Smartfox products for sale.
These websites are not operated by, affiliated with, or authorised by Smartfox New Zealand or Smartfox Australia.
Some unauthorised websites may use the Smartfox name, product information, images, branding or other content in a way that could make them appear to be associated with our business.
They are not official Smartfox websites.
Our Official Smartfox Websites
The official Smartfox websites are:
New Zealand: smartfox.co.nz
Australia: smartfoxstore.com.au
New Zealand customers wishing to shop with Smartfox should access smartfox.co.nz directly rather than following unfamiliar links, advertisements, emails, social media posts or search results.
Please Be Cautious When Shopping Online
Please do not place an order or provide credit or debit card details, passwords, account login details or other sensitive personal information unless you are certain you are using one of our official websites.
Some unauthorised websites may display Smartfox products for sale and may include shopping cart or checkout functionality.
If You Have Already Made a Payment
If you believe you have placed an order or provided payment details through a website impersonating Smartfox, we recommend contacting your bank or card provider promptly and explaining what has happened.
You may also wish to monitor your account for unfamiliar transactions.
We Have Reported Unauthorised Websites
Smartfox has reported suspected impersonation websites to relevant organisations and service providers and is taking steps to have them investigated.
If you are unsure whether a website, advertisement, email or social media account is genuinely associated with Smartfox, please contact us through smartfox.co.nz before making a purchase.
Thank you for helping us protect the Smartfox community.